The library loans books and materials to its patrons for free according the following loan rules, policies, and fine structure.

Access your library account, renew items and pay fines at My Account. Please visit the circulation desk at any of our locations or call 303.739.6600 if you have a problem with your account or want to pay in person.

Books:
Up to 40 items at one time for three weeks with up to two additional three week renewal periods. Additional renewals are not allowed if other customers have placed a “hold request” on the item.

DVDs/Video and Music CDs:
DVDs:  Up to ten items at one time for seven days with a one time renewal of seven days.  CDs:  Up to ten item for three weeks with up to two three week renewals.  Additional renewals are not allowed if a customer has placed a "hold" on an item.

Processing Time Before Returned Items Are Cleared On Your Account:
Due to processing time required, returned items are not checked-in until 24 to 48 hours after they are delivered/returned to the library. Accounts with the maximum number of items (40) checked out may be blocked from further check-out during this processing period. Please consider this when checking out large numbers of items.

Items from other library systems: Items loaned from other library systems through the “Prospector” system can be renewed only one time.

Grace Period:
There is a two-day grace period for all materials. If materials are returned after the grace period expires, fines will accrue from the due date.

Overdue Fines:
Fines accrue at 20 cents per day per item to a maximum of $10 per item.

Borrowing Privileges Suspended:
When an account has reached $10 in unpaid fines, borrowing privileges are suspended. Fines can be paid online using your credit card. Borrowing privileges are also suspended when an account has received two overdue notices for any single item.

Renew Your Items:
Online with My Account
From one of our computers at any Aurora Public Library location

As of Jan. 1, 2020, auto-renewal is now available on many items available through Aurora Public Library. 
Items eligible for auto-renewal will be renewed up to four (4) times when the three-day courtesy reminder is sent (three days prior to the item's due date). The new due date will be extended from the original due date.

An item will not be renewed if:
- there is a hold on the item
- the item is non-renewable, such as a museum pass
- the item is downloadable, such as an OverDrive or Hoopla e-book or e-audiobook
- the item has reached its maximum allowable renewals (currently four)
- the item is checked out through Prospector or Interlibrary loan
- the patron account charges have exceeded $10
- there is a block on the patron's account

How do you know if something you've borrowed has been automatically renewed? Whether or not an item has been renewed will be reflected in your three-day courtesy notice email. Items that have been automatically renewed will display a new due date. Therefore, it is important to carefully review your due dates to avoid any overdue fees. 

An item may not renew because:
The item is on hold for another borrower.
The item is an ILL item.
The item has already been renewed the maximum number of times.
The item is long overdue.

Overdue Notices

As of June 30, 2018, the Aurora Public Library will
change its holds pick-up and overdue notifications.
Now, all notifications will be done by email only.

If we don’t already have an email from you in your
account, please provide one at any Aurora Public
Library branch or online at AuroraGov.org/Library.

After June 30, if you don’t have an email address
on file with us, you may not receive your holds and
overdue notices. Without an email, you will need to
visit your online library account to see the status of
your holds as well as the current due dates for any
checked out items.

First printed overdue notice is mailed 14 days after item is due.

A bill for the non-returned item is 14 days after 1st overdue notice (28 days overdue). This bill will include notification that if the account is not cleared within seven days, it may be assigned to a collection agency.

Delinquent Accounts:
Any account 60 days overdue with a balance over $25 that involves a lost book or other item will be sent to a collection agency. A $10 collection agency fee and per item processing fee is assessed in addition to fines and the value of lost items.
 
Interlibrary Loan Items:
Special items and items loaned through the Interlibrary Loan (ILL) program may have special loan period and renewal periods often driven by the loaning library system. To request an item, please fill out the Interlibrary Loan (ILL) Request form.
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