Water Billing Information and Fees

General Information

  • Bills are generated monthly.

  • Amounts are due twenty days after the date of the bill.

  • Due dates cannot be customized.

  • Five days past the due date is considered past due and a 5% late charge will be assessed on the full past due amount.

  • Paperless billing is an option for owners.

  • Valuable information and updates are on your bill, be sure to read carefully.

  • View your bill online

  • Only authorized persons added to the account by the primary account holder can make inquiries on an account.  

Delinquent Shut Off

  • Occur when your account balance is 40 days past due.

  • Fees are incurred (see below).

Turn on After Delinquent Shut Off

  • Once the full past due balance is paid, contact the billing department in person or by phone at 303.739.7388 to arrange for a technician to be dispatched within four hours to turn your water on.

  • Fees are incurred (see below).

Fees & Charges

New Customer Account Turn On Request

$28.30

Customer Requests Shut Off (not repair related)

$28.30

Customer Requests Turn On

$28.30

Delinquent Shut Off

$28.30

Turn on After Delinquent Shut Off

$28.30

Vacation Shut Off

$28.30

Turn On after Vacation Shut Off

$28.30

Returned Check Fee (non-sufficient funds, closed or frozen account)

$20.00 

Late Fee

5% of past due amount
(Five days after due date)



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