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Help Is On The Way Flyer
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An emergency is any situation that requires immediate assistance from law enforcement, the fire department or an ambulance. If you are ever in doubt as to whether a situation is an emergency, call 911. It is better to be safe and let the 911 dispatcher determine if you need emergency assistance.
In an Emergency Situation - Police, Medical or Fire - Call 911 First
Find out more about Text-to-911
If it is not an emergency, please call 303.627.3100 or you can direct all other questions, comments, or requests to:
Access Aurora Customer Service
303.739.7000
Monday through Friday, 8 a.m. to 5 p.m. access@auroragov.org
If we can’t reach you, we can’t alert you! Sign up for emergency alerts:
Everbridge Notifications
911 Recording Requests
All requests must be made in writing and we do not require a subpoena. Recording requests require a minimum of one week, after receipt, to process.
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A fee of $32.50 must be submitted with the written request.
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All checks should be made to "City of Aurora" (we do not accept cash).
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The city does not provide typed transcripts.
If you have additional questions, contact the Open Records Request Coordinator at APD-ORR@auroragov.org.
Downloadable Recording Request Form