Public Safety Communications

 
help is on the way flyer
Help Is On The Way Flyer

An emergency is any situation that requires immediate assistance from law enforcement, the fire department or an ambulance. If you are ever in doubt as to whether a situation is an emergency, call 911. It is better to be safe and let the 911 dispatcher determine if you need emergency assistance.

In an Emergency Situation - Police, Medical or Fire - Call 911 First

Find out more about Text-to-911

If it is not an emergency, please call 303.627.3100 or you can direct all other questions, comments, or requests to:

Access Aurora Customer Service
303.739.7000

Monday through Friday, 8 a.m. to 5 p.m. access@auroragov.org


If we can’t reach you, we can’t alert you! Sign up for emergency alerts: 
Everbridge Notifications

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911 Recording Requests

All requests must be made in writing and we do not require a subpoena. Recording requests require a minimum of one week, after receipt, to process.

  • A fee of $32.50 must be submitted with the written request.

  • All checks should be made to "City of Aurora" (we do not accept cash).

  • The city does not provide typed transcripts.

If you have additional questions, contact the Open Records Request Coordinator at  APD-ORR@auroragov.org. 

Downloadable Recording Request Form

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