Field Services

Aurora Animal Shelter Field Services vanAnimal Protection Officers pick up stray animals and injured or ill animals or wildlife. Officers investigate cruelty and neglect along with enforcement of the city’s ordinances related to animals. If you need an officer to investigate a cruelty, mistreatment or neglect situation, please call the Animal Services dispatch number at 303.326.8288, press option 6.

If you need to contact Animal Protection, see the chart below to find the best way to resolve your issue.

To report:
  • Noise or odor complaint
  • Dead animal on city streets or sidewalks
  • Non-emergency dangerous animal
  • Other animal-related issues

Contact:
Access Aurora
303.739.7000
AuroraGov.org/ContactUs
Access Aurora iOS/Android app

8 a.m.-5 p.m. Monday-Friday
To report:
  • Stray animals
  • Cruelty, mistreatment or neglect 

Contact:
Animal Protection Dispatch
303.326.8288, option 6

8:30 a.m.-5:30 p.m. Monday-Friday
7 a.m.-4 p.m. Saturday

To report:
  • In-progress aggressive or vicious animals
  • Bites by wildlife if the animal is still present
  • Injured domestic animals
  • Dangerous at-large animals
  • Other life-threatening situations

Contact:
Animal Protection Dispatch
303.326.8288, option 6

8:30 a.m.-5:30 p.m. Monday-Friday
7 a.m.-4 p.m. Saturday
After hours and Sundays: 303.627.3100, or dial 911 if life-threatening emergency (on-call staff will contact you to assess situation)

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